Hasnt worked for me and poor customer service

This app has not worked at all for me. It constantly disconnects, if it ever connects in the first place. Ive written customer service twice, and they sent me the exact same canned response both times. The second time I wrote I explained that I had followed their recommendations (in their emailed response to me) and was still having the same problem. I received the exact same email response again. This has been a total frustrating waster of time and money.

Pbandj78075 about Annie Baby Monitor: Nanny Cam, v2.1.11